The Seven C’s | A Checklist for Leaders

My favorite author, Patrick O’Brian, of Master & Commander fame (Lippincott, 1969), writes about a perfect storm of uncontrollable misfortunes that befall Captain Jack Aubrey and his brave crew in his fifth novel, Desolation Island (Collins, 1978). A powerful enemy, an even more powerful storm, freezing temperatures, fog, iceberg, massive leak, no rudder, scurvy, short-rationsContinue reading “The Seven C’s | A Checklist for Leaders”

Dreading That Hard Conversation? Take These Seven Simple Steps

Someone on your team is struggling and you’re dreading the necessary, but hard conversation. You care about them and want to handle this with dignity and respect. Here’s what to do.  Assume the best, but prepare for the worst. Put yourself in the best position to both “enter the danger” and “speak the kind truth.” Continue reading “Dreading That Hard Conversation? Take These Seven Simple Steps”

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