When I work with teams, presenting truths from The Five Dysfunctions of a Team, a crucial moment often occurs during the conflict section when I ask a simple question.
Here are five overlooked areas to explore to build team trust and cohesion.
In his book The Motive, Pat Lencioni suggests that one role of a responsibility-centered leader is to personally develop the leadership team, which includes managing the interpersonal dynamics between team members, especially ones caught in a destructive conflict impacting the team.
Last year I watched a division lead in a global business deliver a celebratory speech to his top hundred managers. Let’s call him Jim. “In conclusion,” he said proudly, “we have outperformed all expectations, and everyone will be getting enhanced bonuses.”
This month’s Thoughts from the Field (November, 2022) is written by my colleagues Krista Kotrla (Dallas, TX) and Brian Jones (Washington, D.C.).